Terms & Conditions

Castletown CorporationLimited is the owner of the brand Eatselecta and the website www.eatselecta.com (”The Site”).

Customer Registration and Privacy Policy

The Site provides for a registration process to serve its Customer better and may now or in the future collect the following personally identifiable information to serve you better: a) Name including first and last name; b) email address; c) mobile phone numbers and contact details; d) Postal Pin code; e) Personal demographic profile like your age, gender, occupation, location, education, address etc., By completing the registration or placing an order, the Customer agrees to receive promotional and transactional communication, text messages, mobile notifications, phone calls and newsletters. The Customer can opt out by contacting the customer service at info@eatselecta.com. We will never sell or provide your information to third party companies or outside agencies for commercial purposes. However, the Site may contain links to other web sites that we do not manage directly such as Google Analytics used to understand and optimize usersbehaviour. Eatselecta shall not be responsible for the privacy policies of such external web sites.

Who Can Sign Up

Any person can sign up for services provided he or she is competent to enter into a contract. Section 11 of the Indian Contract Act, 1872 specifies that every person is competent to contract provided he or she has attained the age of 18 years, is of sound mind and not disqualified from contracting by any other law to which he or she is subject.

Terms of Site access

Eatselecta grants customers limited access rights for personal use on this Site and not to download (other than page caching) or edit any portion of it.

The access to this Site is for personal use of the Customer and not for any commercial use or to access its contents to collect and use its product listings, descriptions, or prices; any derivative use of this Site or any use of data mining, robots, or similar data gathering and extraction tools. No portions of this Site may be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose without express written consent of Eatselecta.

Further no Customer is authorized to frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) on the Site without express written consent.

Any unauthorized use automatically terminates the permission granted by Eatselecta


Prices displayed for all the products on www.eatselecta.cominclude taxes unless specified otherwise. If the merchant displays prices without taxes, the final total inclusive of taxes will be displayed in the checkout screen. Delivery charges are calculated based on the merchant, volume, weight or quantity and will be calculated and displayed on the checkout screen.

Order Cancellation

For delivery orders, a Customer can opt to cancel order within 5 minutes of the order placed either by calling the merchant’s customer service number specified in the order confirmation mail and receive refund of advance paid if any. If the system is used to order at the location, customers are requested to contact the staff for any order cancellation.

Eatselecta reserves the right to cancel any order if it suspects any fraudulent transaction by a Customer or breaches of the terms & conditions of using the webSite

Return &Refunds

A customer having any issues with their order must contact the customer service number of the merchant that will be specified in the order confirmation mail. If the system is used to order at the location, customers are requested to contact the staff for any order cancellations or refunds. Based on the nature of complaint, the merchant is authorized to issue a refund and this is at the discretion of the merchant. If a customer if not satisfied with the resolution, he / she may reach out to Eatselecta at info@eatselecta.com

Customer Acceptance

• By using the Site and the ordering system customers agree:To pay extra cost claimed by Eatselecta in the case of redelivery due to wrong name or address or any other wrong information provided while booking order.

• To use the www.eatselecta.com Site to transact for lawful purposes only in compliance with all applicable laws and regulations.

• To provide authentic and true information in all instances and authorize Eatselecta to validate the information provided at any point in time and reject registration if any details are found to be untrue wholly or partly.

• To access the services made available on www.eatselecta.comand to transact business at their own risk after using best and prudent judgement as a well-informed Customer.

• That the delivery addressprovided is correct and proper in all respects (where relevant).

• That the product descriptions have been carefully checked before placing the order and

• to be bound by the terms and conditions of sale.

Obligations of Visitor / Customer

Visitors to and customers of the Site unconditionally undertake not to use www.eatselecta.comfor:

• Disseminating any objectionable material, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or any unlawful activity.

• Transmission of material that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

• Unauthorized access to other computer network systems.

• Interference with any other person's right to use or their enjoyment of the Site.

• Breaching applicable laws.

• Interfering or disrupting networks or web sites connected to the Site.

• Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

• Posting customer review feedback in violation of this policy or right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and causing injury to any person or entity.

• Posting comments containing libellous or otherwise unlawful, threatening, abusive or obscene material, or containing software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

• Using a false email address, impersonating any person or entity, or otherwise misleading the origin of any Customer feedback submitted on www.eatselecta.com Customers and visitorsto be solely responsible for the content of any Customer Feedback made by them and agree to indemnify Eatselecta for all claims resulting from such Customer Feedback submitted.

Pictures &Colours

Eatselectahas made every effort to display the products and their colours on the WebSite as accurately as possible as provided by the merchants listed on the platform. Eatselecta does not guarantee nor take responsibility for variations in pictorial representations for items displayed and colour variation due to technical reasons.

Right to Modify Terms & Conditions of Service

Eatselecta reserves the unconditional right to modify terms and conditions of transacting business on www.eatselecta.comwithout any prior notification and consent of customers. When a registered customer accesseswww.eatselecta.comhe or she is deemed to have accepted the latest version of the Terms & Conditions on the Site.

Governing Law and Jurisdiction

All disputes arising out of or in doing business on www.eatselecta.comto be amicably settled at the first instance by mutual discussions and negotiations. In the event the dispute is not resolved then the same may be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 or any enactment of statutory modification thereof. The arbitration proceedings shall be in the English language and shall be held in Chennai. The award of the arbitral tribunal shall be final and binding upon the parties and no appeal against the same shalt lie to any court. The courts of competent jurisdiction in Chennai shall have exclusive jurisdiction over any dispute, differences or claims arising out of this agreement.

Customer Reviews & Feedback

Customer reviews, comments, feedback, postcards, suggestions, ideas, and other submissions submitted or offered on www.eatselecta.comin connection with use of this Site (collectively, the "Feedback") shall be and remain the property of Eatselecta. The Customer review and Feedback made on the Site shall constitute an assignment to Eatselecta of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Feedback and Eatselecta shall have exclusive rights, titles and interests therein without being limited in any way for its use, commercial or otherwise, of the Feedback. Further Eatselecta will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Feedback submitted for any purpose whatsoever, without restriction and without compensating Customer in any way. Eatselecta shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay any compensation for any Comments; or (3) to respond to any Comments. Eatselecta reserves the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. Eatselecta does not take any responsibility or assume liability for any Feedback submitted by Customers or any third party.

Copyright & Trademark Rights

The Customer acknowledges that access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Eatselecta or any third party's intellectual property rights.

Eatselecta and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on www.eatselecta.com

All rights, including copyright, on this Site is owned by Eatselecta.

Any use of this website or its contents, including copying or storing it either in whole or part, is prohibited without the permission of Eatselecta.

The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Eatselecta, its affiliates, its partners or its suppliers / respective companies.

References on www.eatselecta.comcom to any names, marks, products or services of third parties or hypertext links to third party sites or information provided is solely for customer convenience and does not in any way constitute or imply Eatselecta endorsement, sponsorship or recommendation of the third party, information, product or service.

Eatselecta is not responsible for content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. Customers deciding to link to any such third party websites, are doing so entirely at their own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials hosted on www.eatselecta.com(collectively, the "Promotional Material") are intended solely for customer convenience.

All software used in www.eatselecta.comis the property of Eatselecta or its licensees and suppliers and protected by copyright laws.

The Contents and software in www.eatselecta.comis to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, of the Contents on this Site is strictly prohibited.

All Contents are copyrights, trademarks, and/or other intellectual property owned, controlled or licensed by Eatselecta, one of its affiliates or by third parties who have licensed their materials to Eatselecta and are protected by copyright laws.

The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Eatselecta and is also protected by copyright laws.

Objectionable Material

While all IT security measures are taken to ensure wholesome and socially acceptable content is available on www.eatselecta.com, notwithstanding the best efforts the customer understands and accepts the risk that while using this Site or any services provided on www.eatselecta.com, one may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. Eatselecta and its affiliates shall have no liability to Customers for Content that may be deemed offensive, indecent, or objectionable to them.


Customers hereby agree to defend, indemnify and hold harmless Eatselecta, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon their actions or inactions, which may result in any loss or liability to Eatselecta or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any obligations under this User Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service to other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement. We may terminate this User Agreement at any time, without notice or liability to Eatselecta.